Terms of Service
Effective Date: June 18, 2025. Welcome to Refini. These Terms of Service ("Terms") govern your use of our website and services. By registering or accessing these services, you agree to enter into a legally binding contract with the Privacy Policy. Users may terminate at any time by closing their account.
Introduction
Refini provides application and website services, including mobile applications distributed through the Apple App Store and Google Play, and related web content. Users may terminate services at any time by closing their account. For questions, please contact [email protected].
Eligibility Requirements
Users must be at least 16 years old. Users under 18 require permission from a parent or legal guardian. Parents and legal guardians guarantee that children/wards comply with obligations in this agreement. Parents should review parental control features provided by app stores.
Services Offered
This platform allows users to create, upload, and/or share certain eligible content, including images, photos, scripts, and text. Face-swapping features specifically require users to be at least 16 years old.
Service Description
Refini uses artificial intelligence to edit, modify, and transform your photos and videos. Services include upload and editing capabilities. The platform explicitly states: Refini's technology is not used to identify or verify individuals in images or videos. Users acknowledge they use the service for personal, non-competitive purposes and represent that they are not attorneys investigating potential claims.
Terms Modifications
Refini may modify the agreement at any time and notify through login or other means. Users must accept new terms to continue using the service. Continued use of our services after we post or send notifications means you agree to the new terms. The company reserves the right to provide updates, and all such updates shall be incorporated into and governed by this agreement. Users must use the latest version available.
Payments and Credits
If you are under 18 (or under the age of majority in your jurisdiction), you may only make purchases within the service with parental or legal guardian consent. By completing a purchase, you represent and warrant that you have obtained any necessary consent.
Purchase Options
Subscriptions and Credits
Certain subscription plans provide you with a fixed amount of credits ("Credits") during each subscription period.
- Credits are only valid during the subscription period in which they were granted. Unused credits automatically expire at the end of the subscription period and do not carry over to subsequent periods.
- Credits have no cash value, are non-transferable, and may not be redeemed or exchanged for money or other consideration.
One-Time Purchases
We may offer one-time purchases of specific features or content. One-time purchases provide immediate access to purchased features upon payment, subject to this agreement.
Credits Purchase and Accumulation
Users may purchase credits through one-time purchases at any time without limitation. Purchased credits can be accumulated in your account and do not expire unless otherwise specified. This allows you to build up credits for future use across multiple purchases.
There is no limit to the number of times you may purchase credits or the total amount of credits you may accumulate in your account.
Service Cost Adjustments and Credits Exchange Rate
While we strive to maintain stable pricing and credit exchange rates, Refini reserves the right to adjust the exchange rate between credits and services (e.g., the number of credits required per photo enhancement) in response to significant and sustained changes in market conditions, including but not limited to:
- Substantial increases in AI computation costs, infrastructure costs, or third-party API costs that materially affect our ability to provide services at current rates.
Any such adjustments will be communicated to users with at least 30 days advance notice via email and in-app notifications. Adjustments will only apply to future credit usage; credits you have already purchased will retain their value for the adjustment period.
We will not retroactively change the terms of credits that have already been purchased and used. This provision is designed to ensure service sustainability while protecting user interests in extreme circumstances.
Auto-Renewal Subscriptions
Subscriptions automatically renew at the end of each billing cycle (e.g., monthly or annually) unless canceled before renewal.
Account Attribution
Purchases are attributed to the account you were logged into at the time of purchase and can be accessed when you log into that account on the app or website.
Payment Methods
Web Purchases
Payments made on the website may be processed through third-party payment providers such as Stripe, Creem. By selecting a provider, you agree to that provider's applicable terms of service and privacy policy. We do not control and are not responsible for the terms, policies, or practices of third-party processors.
Refunds
We will review your request and take reasonable action according to our refund policy to determine whether to provide a replacement, repair, or refund.
If you cannot resolve the issue through self-service, you may contact [email protected] for assistance.
Payment Support
If you encounter issues with a purchase, you can contact us at [email protected]. We will review your request and take reasonable action according to our refund policy to determine whether to provide a replacement, repair, or refund.
User Support
Refini reserves the right to suspend, cancel, or modify technical support (if any) at any time.
Messages and Communications
Users agree to receive messages through the service, including marketing materials. Email notifications are considered sent, received, and read, regardless of whether they were actually received and/or read.
Automated Processing
This platform provides recommendations through automated processes based on user data and information from other users.
Service Availability and Termination
Refini may change, suspend, or terminate your use of the service with or without cause or notice. After termination, representations and warranties remain in effect. The company is not liable for losses or damages caused by or arising from any such service suspension.
Rights and Restrictions on Use
Prohibited Inappropriate Content
Users must not upload the following content: impersonating others or creating false identities; illegal, harmful, threatening, abusive, defamatory, obscene, pornographic, or violent content; infringement of intellectual property rights; content that cannot be legally disclosed; malware designed to disrupt the service; spam or unsolicited bulk email; automated collection without consent; promoting pyramid schemes or contests; supporting designated terrorist organizations; including others' personal information such as credit card numbers, social security numbers, license numbers; violating laws or regulations. Violations of these provisions may result in immediate and permanent bans. The company removes infringing materials and may disable accounts of repeat copyright infringers.
Refini's Limited License
Users are granted a personal, non-exclusive, non-transferable, revocable limited license to download, access, and use the service... for your non-commercial, personal use. Users may not copy, rent, lease, sell, distribute, or sublicense the service. Users must remove the application from devices before transferring them to others.
User Conduct Restrictions
Users must not systematically retrieve data, use scraping techniques, use automated monitoring tools, or frame Refini's trademarks without permission. Users must not bypass security measures, impose unreasonable loads on infrastructure, provide false information to disrupt the service, or reverse engineer software. Users must comply with all rules posted within the service.
Intellectual Property
Refini owns all intellectual property in the service. Users do not acquire ownership through use. All materials forming part of the service are owned, controlled, or licensed by Refini. Unless expressly permitted, users may not copy, distribute, publish, or exploit rights in the service.
User-Generated Content
Licensing and Representations
Users grant Refini a time-limited, revocable, non-exclusive, royalty-free, worldwide, free, transferable, sublicensable license to use, copy, modify, and distribute uploaded content for operating and improving the platform. This license automatically terminates when you delete user-generated content. The company will not use deleted content for algorithm training but reserves the right to prior training use. Users represent that uploaded content does not constitute inappropriate content as defined in the agreement. If we find your user-generated content violates these terms, we may terminate your access.
Content Loss
The company is not liable for content loss beyond its control (such as security breaches) but commits to notifying users of incidents according to the privacy policy.
Feedback License
By submitting feedback, users grant a worldwide, perpetual, irrevocable, non-exclusive, sublicensable, and transferable license for Refini to use it in any manner without compensation.
Disclaimers
Refini does not assume and expressly disclaims any liability arising from or related to any information you voluntarily submit through the website in areas where others can view, copy, and use it.
Digital Millennium Copyright Act
Users claiming copyright infringement should contact the designated agent at [email protected] with relevant details. The company follows applicable legal procedures to resolve claims between parties.
Assignment of Rights
Refini may freely assign rights and obligations under this agreement. Users may not assign rights without written consent.
Warranties Disclaimer
The service is provided as is, as available. The company disclaims all warranties, including fitness for a particular purpose, merchantability, non-infringement, title, quality, and performance. The company does not warrant that your use of the service will be uninterrupted, timely, secure, or error-free.
Limitation of Liability
Refini is not liable for direct, indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, goodwill, use, or data. The company's liability cap is the amount paid by users. Some jurisdictions may not allow these limitations.
Indemnification
Users agree to defend, indemnify, and hold harmless Refini parties for any and all claims, damages, costs, attorney fees, expenses, and settlements arising from user conduct or violations.
Choice of Law and Dispute Resolution
Disputes are governed by Hong Kong law and resolved in Hong Kong courts. Claims must be brought within two years; failure to do so renders them invalid. Users waive the right to participate in class actions.
Force Majeure
The company is not liable for failures caused by fire, flood, natural disasters, epidemics, acts of God, strikes... war, terrorism... third-party software failures, or similar uncontrollable events.
Severability and Waiver
Invalid provisions are severable; remaining provisions remain valid. Failure to enforce provisions does not constitute waiver of these rights. Section headings are for reference only.
Contact Information
All notices must be sent via email to [email protected].
Email: [email protected]