Privacy Policy
Effective Date: June 18, 2025. This Privacy Policy outlines how Refini collects, uses, and protects your personal information. By using our services, you agree to the practices described in this policy.
Overview
Refini provides AI-powered photo enhancement and old photo restoration services, including image sharpening, quality improvement, and restoration of vintage photographs. Our technology is not used to identify or verify individuals in photos, and you retain full ownership of your content.
Information We Collect
We collect the following types of information to provide and improve our services:
Personal Information
- User identifiers (for account management)
- Device information (browser type, operating system)
- Subscription details (for service provision)
- Facial data (facial feature position/shape information for performing enhancements)
- Contact information (for customer support)
- Payment information (securely processed through Stripe, Creem)
Usage Data
- Usage patterns and metadata (for product development)
- System performance data (for troubleshooting)
- Analytics data (for statistical analysis)
User Content
Photos and videos you upload are processed to provide AI enhancement services. You retain control and ownership of your content.
How We Use Your Information
- Service Delivery: Personal data enables core functionality, processing user identifiers, device information, subscription details, and facial data to perform enhancements
- Customer Support: Contact information and communication content are retained to address user inquiries
- Service Improvement: Usage patterns and metadata inform product development through statistical analysis
- Troubleshooting: System performance data helps identify and resolve technical issues
- Personalized Profiling: User behavior informs personalized experiences and feature recommendations
- Legal Compliance & Defense: Data may be disclosed to authorities or used in business transactions
Data Sharing
We never sell your data. We only share data with third parties when users authorize these connections:
- Payment Processors: Stripe, Creem (only when authorized by users)
- Authentication Providers: Google, Github (only when users authorize these connections)
- No Data Sale: We will never sell your personal data to third parties
Data Retention
Users can delete personal content at any time. Usage analytics persist until account deletion. Extended retention occurs when needed for security, fraud and abuse prevention, or financial recordkeeping.
Your Rights
Individuals may request access, correction, deletion, portability, or processing restrictions.
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Request data portability
- Request processing restrictions
Requests should be made through the feedback page or [email protected], with responses expected within 10 days.
Data Security
We use industry-standard encryption and security measures to protect your data. All data is encrypted and protected according to applicable laws and industry best practices. However, please note that no transmission or storage method is 100% secure.
Children's Safety
This platform does not knowingly collect data from users under 16 years of age. If we discover such information has been collected, we will delete it immediately.
Third-Party Services
The service only shares data with payment processors (Stripe, Creem) and authentication providers (Google, Github) when users authorize connections.
Automated Processing
This platform provides recommendations through automated processes based on user data and information from other users.
Policy Changes
We may update this Privacy Policy from time to time. We will post any changes on this page and update the effective date. Significant changes will be communicated via email or service notifications.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us through the feedback page or at [email protected]:
Email: [email protected]