Privacy Policy for Refini
Effective Date: 9/3/2025
Last Updated: 9/3/2025
Introduction
Welcome to **Refini**, an AI-powered photo enhancement and restoration platform available at refini.ai. At Refini, your privacy is of paramount importance to us, and this privacy policy explains how we collect, use, and protect your personal information when you use our AI photo processing services.
Information Collection and Use
We collect and process the following types of information to provide you with superior AI-powered photo enhancement and restoration services:
1. Account Information
- What We Collect:
- Your name, email address, and any additional information you provide during account registration.
- Purpose:
- To manage your account, provide customer support, and track your photo processing usage and subscription limits.
2. Photo and Image Data
- What We Collect:
- Digital photos and images you upload for AI enhancement, restoration, or other processing services.
- Purpose:
- To process your images using our AI algorithms for enhancement, restoration, upscaling, and other requested improvements.
- Storage and Retention:
Data Retention Schedule
- Free Plan: Images are automatically deleted 3 days after generation
- Lite Experience Pack: Images are deleted 7 days after subscription expires
- Monthly Plan: Images are deleted 15 days after subscription expires
- Annual Plan: Images are deleted 30 days after subscription expires
- Processing:
- All images are processed using advanced AI algorithms on secure servers with end-to-end encryption.
3. Usage and Processing Data
- What We Collect:
- Information about your usage patterns, including photos processed, processing time, feature usage, and service interactions.
- Purpose:
- To monitor service performance, improve AI algorithms, track subscription usage limits, and enhance user experience.
4. Device and Technical Information
- What We Collect:
- Device type, operating system, browser information, IP address, and technical specifications related to photo uploads.
- Purpose:
- To optimize image processing performance, ensure compatibility, and provide technical support.
5. Cookies and Tracking Technologies
- What We Collect:
- Essential cookies for service functionality, analytics cookies for usage tracking, and preference cookies for personalization.
- Purpose:
- To maintain user sessions, remember processing preferences, and improve service performance.
6. Payment and Subscription Information
- What We Collect:
- Payment method details, billing address, transaction history, and subscription plan information.
- Purpose:
- To process payments, manage subscriptions, and provide appropriate service levels based on your plan.
Data Storage and Security
We implement comprehensive security measures to protect your photos and personal information:
Encryption
All uploaded images are encrypted during transmission (SSL/TLS) and storage using industry-standard encryption protocols.
Secure Processing
AI processing occurs on isolated, secure servers with restricted access.
Data Isolation
Your photos are processed independently and are not used to train our AI models without explicit consent.
Access Controls
Strict access controls ensure only authorized personnel can access systems, and never your personal photos.
Automatic Deletion
Photos are automatically deleted according to your subscription plan's retention policy.
No Backup Storage
Deleted photos are permanently removed from all systems and are not recoverable.
Security Disclaimer
While we implement robust security measures, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security but commit to using industry best practices.
Contact Us
For questions, concerns, or requests regarding this privacy policy or your data:
- Service Provider:
- Refini (refini.ai)
- Email:
- [email protected]
- Response Time:
- We aim to respond to privacy inquiries within 72 hours.
By using Refini, you acknowledge that you have read, understood, and agree to this privacy policy. Thank you for trusting us with your precious photos and memories!